![]() It had a nice view of the historic Statler Hotel and park and all points beyond. (We all settled on the Baby Back Shack) The room itself must have been upgraded because it had a hideaway couch and was slightly bigger than a standard room. Before I knew it she was not only researching it on-line but enlisting the help of all the other employees. Everyone from the front desk staff to the valet car park guys to the food and beverage folks were beyond friendly and helpful I got it in my head that I wanted some Texas BBQ and casually asked the front desk lady for a recommend. All in all, we thoroughly enjoyed our stay here and for the price, you certainly can't go far wrong.I only stayed here for one night on a business trip but I can't say enough good things about the guest services. Their room service facilities were also very efficient and the food delicious, offering a nice assortment of dishes you dont find on the usual hotel room menu. Throughout our stay we were overwhelmed by the sheer friendliness of the staff we were greeted by every member we encountered and each was eager to offer their assistance if we needed anything at all to improve our stay. Wifi was no hassle and included in the room price - always a bonus. Our room was spotlessly clean (a little smaller than the average hotel room but beautifully decorated and it's size serves it's purpose) with possibly the comfiest beds i have ever had in a hotel- it was very difficult dragging ourselves out of those each morning! Also worth noting the room had a bit of character to it rather than the usual blank minimalistic style you often see in hotels i really loved the mural on the wall. The reception staff were extremely helpful and efficient which was much appreciated after a 7 hour bus journey. Very well located in the heart of downtown, there are a number of great restaurants and bars all within walking distance. My friend and I stayed here for two nights during our 3 month backpacking tour across the US when we were unable to find any centrally located hostels and fancied splashing out for a bit of luxury. I swear it's why she was so restless at night. I know, it's silly but i was tying to get an 19 month old to sleep and lots of light entered the room though the crack in the door. My only other "gripe" would be the light intrusion from the hall. In Texas in the summer, that can be a deal breaker. We did wish there was a pool, but alas, no. Enjoyed a very stiff mixed drink one evening. Nothing to blow your mind, but not bad at all. Only had breakfast at the hotel and it was fine. The room had a large flat screen TV, microwave, coffeemaker and fridge. Bathroom was tiny, just enough room to get in the shower/toilet area and close the door. My back didn't love the beds, not sure why as they seemed very nice. Maybe if we travel without the little one next time. It felt kind of small with two queen sized beds, a couch and a desk in it, but with one king it would have been just right. You are also within walking distance of plenty of places to eat. ![]() They also offer a free shuttle service within about 3 miles of the hotel that can get you to a bunch of popular locations - the Perot, the Dallas Museum of Art, the Book Repository Museum, the Aquarium, Conference Center, etc, etc. The staff was excellent, especially the guys out front and valet staff. Took a brief vacation to Dallas and stayed at the Hotel Indigo downtown.
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